标准号: |
ISO/IEC TR 20000-9-2015 |
英文名称: |
Information technology - Service management - Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services |
中标分类: |
0>>0 |
发布日期: |
2015-02 |
发布单位: |
IX-ISO |
标准状态: |
请与本站工作人员进行确认 |
ICS分类: |
其他服务>>其他服务 |
起草单位/标准公告: |
ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance |
正文语言: |
英语 |
页数: |
30P.;A4 |
引用标准: |
ISO/IEC 17788-2014;ISO/IEC 17789-2014;ISO/IEC 20000-1-2011;ISO/IEC 20000-2-2012;ISO/IEC 20000-3-2012;ISO/IEC TR 20000-4-2010;ISO/IEC TR 20000-5-2013;ISO/IEC TR 20000-10-2013;ISO/IEC 27001-2013;ISO/IEC 27013-2012;ISO/IEC 27018-2014;ITU-T Y.3500-2014;ITU-T Y.3502-2014 |
采用关系: |
NPR-ISO/IEC TR 20000-9 en-2015,IDT |
内容提要(EN): |
After-sales services;Availability;Cloud computing;Computer applications;Consumer-supplier relations;Control procedures;Customer satisfaction;Data processing;Definitions;Information technology;Maintenance;Management;Processing control;Providers;Provision;Quality;Services;Suppliers |
归属: |
国际 |